WHO ARE WE

We are a full service amenities company. We are pleased to offer wholeale pricing to the general public and to hospitality, health care, spa industries, as well as construction/pipeline/oil rig camps and vacation rentals. For large facilities or high-volume orders, we can offer further reduced pricing as per agreement, please contact us for competitive pricing.

If there is something that you require and do not find it in our catalog, please contact us. We have many products not listed on line and are continually adding new products to our collection.

HOW TO ORDER

We have tried to make our online catalogue and shopping cart system as user-friendly as possible; however, you can always contact us via phone

250.493.6735 to make your order in person. Also you may also fax us your order to 250.493.6788.

Please contact us with any questions you have, we'd love to assist you select the perfect product for your needs.

MINIMUM QUANTITIES

Most of our products are available only by the dozen, unless otherwise stated.

PRICING

A $15.00 packing and handling charge will be applied to all orders under $1000.00. Prices are subject to change without notice.

SHIPPING

Minimum shipping cost is $20.00. We use UPS unless customer specifies alternative method. All orders will be sent Standard unless otherwise specified. Shipping time is approximately 7-12 days. If you prefer to have your order shipped by other means, please contact us.

CUSTOM ORDERS

Lead time for large quantities of customized items is approximately 8-16 weeks from date of order, depending on nature of order.Minimum quantities will apply to customized orders, such as VAT dyeing or woven logos.

VAT dyeing of towels has a minimum quantity of 180kgs or 400lbs.

RETURN POLICY

Items may not be returned without authorization from Quail Cottage Amenities. Returns are subject to a re-stocking fee.

IN STOCK

We will try our best to offer all the products listed on our site; however, we cannot guarantee that all items will be available at time of order. Prices may also change without notice.

SECURITY

At Quail Cottage Amenities your security is of the upmost importance. Our online ordering and payment system is secure and upon payment, your financial information will be destroyed. We do not share our customer's personal or financial information with other companies, solicitors, or persons not directly employed with Quail Cottage Amenities. We will gladly take Payment Information over the telephone or via fax if our client is wary of internet transactions.*If we suspect an order to be fraudulent, we will stop order immediately and forward all relevant information to authorities.